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Terms of service

This website ( Store) is operated by MEDIT INC and its subsidiary, STRAHL LLC. Throughout the site, the terms " Store", "we", "us," and "our" refer to MEDIT INC and STRAHL LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms and Conditions. These Terms and Conditions apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before using our service. By purchasing products from us, you agree to be bound by these Terms of Service.

Warranty Information

All Store products come with a One (1) year limited warranty on all parts and labor, excluding push rods and insertion probes. Most items that require repair should be returned to the MEDIT Inc service center (Winnipeg, Canada). Please be aware that some products will need to be sent directly to the factory for damage inspection/evaluation and repair. If this is the case, expect from 4 up to 8 weeks on average for your repair to be completed.
Used equipment is covered under a 90-day parts and labor warranty.

Limited Warranty Coverage

Our Limited Warranty consists of a Warranty, which provides one (1) full year of coverage under our manufacturer's standard new product warranty. Store warrants to the original purchaser of the product herein registered that the product shall function properly for a period of one (1) year from the original date of receipt of the goods under normal and proper usage and according to technical specification limitations. This one (1) year Limited Warranty covers malfunctions resulting from defects in materials or workmanship only. If the product sold by Store fails to function properly under normal and proper usage due to defects in materials or workmanship during the period of this Limited Warranty, Store will repair, adjust or replace defective parts as we deem appropriate.
This Limited Warranty is only available to the original purchaser; it is not transferable under any circumstances.

Not Covered

This one (1) year Limited Warranty does not cover damage or malfunctions stemming from other than normal and proper usage. This Limited Warranty also does not cover the following; (a) intentional or accidental misuse or abuse (including, but not limited to, damage to a unit from excessive force), (b) failure to follow operating or maintenance instructions, (c) repairs by any individual or entity other than the MEDIT Inc Repair Center, or a manufacturing facility appointed by MEDIT Inc / STRAHL LLC, (d) product components, accessories or consumables not sold by Store (e) product tampering, (f) damage from dropping, (g) battery leakage if equipped, (h) media cards. Store's responsibility under this Limited Warranty is limited to the repair, adjustment, or replacement of defective parts as determined by Store in its sole discretion. Routine cleaning and normal cosmetic wear and tear are not covered under this.

Limitation of Liability Store shall have no liability to you for any damages resulting from delays in manufacturing, shipping, or loss of use of the product for service or repair. Store shall have no liability for general, special, incidental, or consequential damages arising out of breach of this Limited Warranty. Store assumes no responsibility for warranties either expressed or implied beyond what is contained here.

Limited Liability Ext. Store is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. We are responsible for the monetary value of the merchandise only. Also, claims for missing items or items damaged while in transit must be received within one business day of receipt of the shipment.
All estimates provided by Store in relation to a Delivery Arrangement (date or time), are for planning purposes only and shall not be deemed as a commitment by the customer.
If during the delivery arrangement period it becomes or should become, apparent to Store that the delivery of the Goods will not occur within the delivery time(s), Store will attempt to promptly notify the purchaser in writing of the foreseeable delay, regardless of the cause. Store will attempt to specify the cause of the delay and estimate a new delivery time(s). Store is not liable for any damages or loss of profit related to or caused by a delay of delivery.